Beware of telecommunications fraud (such as "I'm your son" fraud)

Top Telecom Fraud Schemes

Victims have been reported using the following methods. Please be cautious of suspicious phone calls and emails.

"It's me" scam (pretending to be a relative)

This scam involves someone calling out "It's me, it's me" over the phone, pretending to be a relative or acquaintance, and lying about being involved in an accident or other trouble, demanding money.

Refund Fraud

This scam involves posing as a tax office or city hall employee, instructing you to operate an ATM to receive a refund, and then withdrawing money from your account.

Investment Fraud

This scam involves falsely promising "guaranteed profits" or "guaranteed losses" to trick people into purchasing fictitious investment products or unlisted stocks.

Online Fraud

This type of fraud involves using social media, dating sites, online games, etc. to steal personal information or make unjustified claims.

Tips to prevent fraud

Protect your personal information - Never give out your address, date of birth, financial account information, credit card number, or other information over the phone or email.
Don't give an immediate answer or make a quick decision - If you receive a call that seems to be rushing you or trying to incite fear, hang up and check with the relevant authorities yourself.
Don't send money if asked - If a stranger or suspicious person asks you to send money, never do so.
Do not follow instructions on how to operate an ATM - If you are given instructions on how to operate an ATM over the phone, never follow them. Financial institutions will never give you instructions on how to operate an ATM over the phone.
Share information with your family - Discuss scams with your family and be prepared to seek help immediately if you receive a suspicious phone call.

If you have been victimized or received a suspicious phone call

1

First, calm down

Don't rush into things and don't give in to what the other person says.

2

Consult with family and friends

Don't make decisions alone; consult with someone you trust.

3

Contact your local police

If you are a victim, contact the police immediately.

4

Contact your financial institution

If you have provided your account information, contact your financial institution immediately and request that your account be suspended.

Consultation and Reporting Hotline

If you receive a suspicious phone call or email, please contact the hotline listed below.

Police Consultation Hotline

Fraud Advice/Reporting

#9110

Available 24 hours a day (excluding some areas)

Consumer Hotline

General consumer issues consultation

188

Monday to Friday 10:00-16:00 (excluding holidays)

Internet Hotline

Report illegal or harmful content on the Internet

03-3580-8728

Weekdays 10:00-12:00, 13:00-17:00

Warning! New methods are emerging